Sell faster, approve sooner, get paid easier. All in one platform.

StoneSpot is built for monument retailers, monument builders, granite suppliers, and funeral homes that need a better way to track orders and communicate with customers.

StoneSpot caters to the diverse needs of all monument shops! Our clients range from small, two-person operations to multi-location businesses that handle thousands of orders every month.

We understand that changing business management systems can be challenging. That's why we're committed to supporting you through the entire process. Our onboarding involves frequent meetings to customize your account and ensure you and your team are comfortable with the system. We provide comprehensive training for all departments, including order entry, designers, and production. Furthermore, our dedicated accounting specialist will assist with financial integration and can consult directly with your accountant if needed.

We understand that almost every shop has team members who might be hesitant to adopt new tools. However, with the right leadership and patience, successful change is absolutely achievable! Our mobile app is designed to make system interaction simple even for your least tech-savvy employees. Since almost everyone is comfortable using a phone, even if they avoid computers, this approach significantly lowers the barrier to entry. We make it even easier with NFC chips or QR codes, which simplify the interaction for anyone struggling with technology.

No problem. You can manage multiple locations under a single account. For each location, you can upload unique logos and contact information. Rest assured, all contracts, emails, and texts will be automatically sent with the correct branding and contact details for that specific location. We've got you covered!

Because StoneSpot connects directly with your accounting software, managing multiple entities with separate sets of books requires a slight workaround. You can easily manage a single company with different entities by establishing two StoneSpot accounts and sharing orders between them. The ability to switch between accounts makes this process completely manageable.

No. StoneSpot runs in a web browser, so it works on most computers and tablets. Some shops also use optional tools like NFC tags, QR codes, or the StoneSpot mobile app for production tracking.

Yes. StoneSpot is fully cloud-based, which means your team can access orders, production details, and client information from anywhere with an internet connection.

Yes. Orders can move through customizable production buckets so your team always knows what stage each memorial is in.

Yes. Sales staff, designers, office staff, and production teams can all access and update the same order information in real time.

Yes. You can track approval steps, upload documents, and keep notes related to cemetery requirements.

StoneSpot allows shops to send contracts, approval requests, updates, and payment requests directly from the order.

Yes. Families can review and approve contracts and designs digitally, helping reduce delays and keep the order moving forward.

StoneSpot makes it easy to keep families informed about order status without adding extra work for your staff. Automated communications throughout production enhance your customers' experience with your company.

Yes. StoneSpot integrates with merchant services so you can request and process payments directly from the system.

Yes. Payment requests can be sent by email or text with a secure payment link.

Yes. StoneSpot integrates with accounting systems like QuickBooks Online and Sage Intacct to help simplify bookkeeping.

Yes. StoneSpot can track inventory items, pieces, and supplier orders.

Yes. Shops can send order details to suppliers and track those orders within the system.

Yes. Production teams can track orders using barcodes, QR codes, or NFC tags to quickly access order details.

Yes. StoneSpot includes tools for planning shipments, scheduling deliveries, and gps mapping of cemetery locations.

Yes. Shipments can be organized and planned to make delivery days more efficient.

Yes. The StoneSpot mobile app allows staff to view orders, update statuses, upload photos, and track production directly from their phone.

Yes. Many shops use the app in the production area, warehouse, or cemetery to quickly access order information.

Most shops can begin using StoneSpot quickly, with onboarding and training available to help teams get comfortable with the system.

Yes. StoneSpot offers training resources, tutorials, in person training and ongoing support to help teams learn the system.

Yes. StoneSpot uses modern security practices and cloud infrastructure to protect your data. In addition, we provide you with the ability to connect your StoneSpot account to DropBox. Each time you save an order the order information is saved in your own DropBox account.

StoneSpot was built specifically for monument companies, which means it understands the unique workflow of memorial sales, approvals, production, cemetery coordination, and installation.

Most monument companies are able to get up and running quickly. Our team helps guide you through the setup process so your orders, workflows, and team are ready to go without disrupting your day-to-day operations.

Yes. StoneSpot is designed to adapt to the workflows of monument companies. Production buckets, forms, and processes can be customized to match how your shop works.

StoneSpot is designed to be easy to learn. Many teams start with a few key users and then gradually bring others on as they see how helpful it is for managing orders and communication.

Many StoneSpot users start with very little software experience. The system is designed to be straightforward, and our training resources and support team are there to help whenever questions come up. The app is also very helpful for this as almost everyone is fairly comfortable on a phone.

By keeping orders, approvals, notes, and production details in one place, StoneSpot reduces the chance of miscommunication or lost information. Everyone on the team can see the same order details in real time. You can also easily see when an order is slipping through the cracks and are alerted of delays.

Yes. One of the most common complaints in monument company reviews is poor communication during the ordering process. StoneSpot helps solve that by making it easy to send updates, approvals, and payment requests directly from the order.

Many shops find that StoneSpot saves time by organizing orders, reducing back-and-forth communication, and simplifying tasks like approvals, shipping coordination, and reporting. We often see shops saving so much time they are able to get to projects they have wanted to do for years in their business.

Yes. Whether you operate one location or several, StoneSpot can scale with your company. Many businesses start with basic order management and later expand into additional features like inventory tracking, production tools, and integrations.

StoneSpot provides onboarding assistance, training resources, and ongoing support to help your team get the most out of the system. Our customer service team is available daily to answer questions. Every Tuesday a quick training email is sent to all users to keep you up to date with new feature releases and provide basic training.

The best way is to schedule a walkthrough where we can show how StoneSpot would work with your specific workflow and answer any questions you have.

Many monument companies switch to StoneSpot because it gives them a clearer way to manage orders while improving communication with families. By keeping everything in one system — orders, approvals, updates, and payments — shops can provide a smoother experience for both their team and their customers.